Lesson 109: Customer-visible failure observability
Focus
Prefer explicit failure rehearsals over aspirational wording. Token Customer-visible failure observability:109 keeps neighbouring lessons differentiable.
Key ideas
- Thread: Customer-visible failure observability · drill v9 · spin
17434. - Habit: attach a trace_id to every completion you would paste into an ops dashboard.
- Guardrail: add one RACI bullet for prompt or index changes before tomorrow's standup.
Deep dive notebook
Synthetic drill artefacts
Agent choreography
1. Observe bucket `TENANT-18`
2. Max steps `8`
3. Tools: `retrieve, escalate_human, log_decision`
4. Stop: spend cap | keyword `STOP-10`
Practice
Practice Paste the worked template into an internal wiki stub and name owners. — 109 Bump 20.