Lesson 101: Customer-visible failure observability
Focus
Document interfaces between retrieval, prompts, and policy engines. Token Customer-visible failure observability:101 keeps neighbouring lessons differentiable.
Key ideas
- Thread: Customer-visible failure observability · drill v1 · spin
89061. - Habit: attach a trace_id to every completion you would paste into an ops dashboard.
- Guardrail: add one RACI bullet for prompt or index changes before tomorrow's standup.
Deep dive notebook
Synthetic drill artefacts
Refusal RACI
policy_id: LLM-101
allow_when:
confidence_gt: 0.59
refuse_when:
- legal_hold
- unverified_medical
owner: ethics-bas
Practice
Practice Draft three eval assertions QA must pass before prompt promotion. — 101 Bump 13.