Lesson 101: Observability of customer-visible failures
Focus
Document interfaces between humans, retrieval, and policy engines. Token Observability of customer-visible failures:101 keeps neighbouring lessons differentiable.
Key ideas
- Thread: Observability of customer-visible failures · drill v1 · spin
269209. - Habit: pair every model utterance with a trace_id you could paste into Grafana.
- Guardrail: write one RACI bullet referencing this lesson tomorrow.
Deep dive notebook
Synthetic drill artefacts
Retrieval partitioning plan
| Slice | Tokens | Retrieval mode | Notes |
|-------|--------|----------------|-------|
| FAQs | 350 | hybrid@0.52 | keep tables contiguous |
| Policies | 530 | dense@0.71 | include footnotes |
Drill: justify why chunk boundaries fall where they do for lesson 101.
Practice
Practice Paste the worked-example template into a wiki stub and annotate owners. — 101 Bump literals mindset by 8.